Returns & Refunds policy

Conditions for returns:

In order for items to be eligible for a return, please make sure that:

• The items were purchased in the last 14 business days

• The items are in the original packaging

The following purchases can not be refunded:

• Completed coaching sessions are non-refundable. Feel free to cancel a session for any reason, at least 24 hours in advance of your scheduled appointment in order to receive a full refund. After that time we reserve the right to retain 30% of the amount paid. Cancel by email at LearnCrochet@tuta.com

• The 15% off discount on your 1st coaching session is contingent upon maintaining your membership subscription for the 12 month period. You may choose to cancel your membership at any time. You may also choose not to schedule a coaching session. However the membership fee is non-refundable once you've received the discounted coaching session. If you wish to cancel prior to the end of the membership, you will receive a refund for the remaining unused months, as long as you have not used our coaching sessions at the discounted rate.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Items

You are responsible for the cost and risk of returning the items to us. You should send the items to the following address:

Learn Crochet, 12600 Hill Country Blvd. Ste R-130#217, Bee Cave TX 78738

We cannot be held responsible for items damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the items or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail at: LearnCrochet.contact@tuta.com